Our on-site veterinary pharmacy can supply all the necessary medicines, diets, and nutritional supplements your pet needs to stay in optimum health; if we don’t have them in stock, we can usually order them in quickly.
If your pet is on long-term medication we will work with you to obtain the required treatments in the most economical way we can. This may mean purchasing drugs from us or obtaining a written prescription and buying the drugs online. This service is for registered clients only.
How to order a repeat prescription
The easiest way to order a repeat prescription is via PetsApp – click on the icon at the bottom right of this page to create an account or log in.
Alternatively, you can email or call us – see our contact information.
If you require a repeat prescription please remember;
- It is a legal requirement that animals on long-term prescription medications remain under our care, so you and your pet must be registered with us.
- We must have actually examined your pet within the last 6 months.
- Some medication will require more frequent consultations or blood tests – we will tell you if this is the case for your pet.
- Written prescriptions are available for which we charge a fee – please remember that we have no control over third-party suppliers and cannot take responsibility for any medications or other products they may supply you with.
- You must be over 18 years old to collect prescription medication from our vet practices.
- We will need a minimum of 48 hours (2 working days) notice to process your request – if the medication is more urgent please let us know when you order. Requests will take longer over a weekend or a bank holiday.
- We are unable to fulfil “drop-in” requests for medication OR flea and worm products.
- We would recommend that you check that your pet’s medication is ready to collect before arriving at the practice. You may, in some instances, receive a “ready to collect” notification.
Your pet’s medication is vital. We make sure that we see and monitor them every three months to check whether the drug and dosage are still suitable for your pet’s condition. Necessary changes can then be made and your pet’s quality of life can be improved by keeping a closer eye on them.