COVID-19 (Coronavirus) – an update for our clients.

Responsible use of antibiotics.

Health issues that affect our pets and the ways in which they are treated are often very similar to that of humans.  One of these similarities is the use of #antibiotics to treat bacterial infections.

It’s important for us all to understand the importance of using these amazing medicines responsibly to avoid a global health crisis.  This responsibility lays with us all; pet owners, vets, doctors and patients.

So how can you contribute to the responsible use of #antibiotics?  Download this simple guide on the Responsible use of Antibiotics and Infection Control    It explains why #antibiotics are important, if and when they are necessary and how to administer #antibiotics correctly.

If you have any questions about #antibiotics or your pet’s health in general, contact the team on PetsApp or by calling 01772 639800 OR 01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare #pethealthplan #petdentalhealth #welovedogs #welovecats #weloverabbits #pethealth


Neutering – Callie’s story

During December we will post a step-by-step journey of Callie’s neutering experience.   We hope to provide a comforting and reassuring insight into what the procedure involves for our clients as well as our patients.  It also let’s us blow our own trumpet a little!  We’re very proud of the high standards of care we deliver behind the scenes that owners don’t get to see.


Admitting Callie is the first step of the process.  Laura, the vet, went through all of the paperwork with Callie’s human.  This allows her  to gather all the necessary information to assess Callie’s anaesthetic risk.  This information allows Laura to tailor the safest anaesthetic protocol to meet Callie’s specific needs.

Anaesthetic risk is graded on a classification scale from 1-5 (1 being low risk, 5 being high risk).  Laura considered; body condition score, age, dehydration and systemic disease to name a few.

Anaesthetic Risk

For patients who are at a higher risk of being under anaesthetic, the vet may recommend additional support options.  Pre-anaesthetic bloods can assess blood cell levels that check for conditions such as anaemia and infection.  Pre-anaesthetic bloods can also assess kidney and liver function which helps determine if the body is fit and healthy prior to administering any anaesthetic drugs.

Secondly, we can also provide intravenous fluid therapy.  This assists the body in removing the anaesthetic drugs from the system after the anaesthetic and supports the liver and kidneys.  It also helps to maintain blood pressure throughout the procedure.


An important part of the paperwork relates to emergency treatment consent.  If there is an unexpected complication during the procedure, we need to know that we have your permission to treat your pet as we see fit.

Other considerations

It’s important for Laura to know the date Callie had her last season.  The blood supply to the uterus is increased at this time which increases the risk of bleeding during the procedure.  To reduce this risk we carry out the procedure as far from the season as possible.

A “phantom” pregnancy is a common condition in female dogs.  Typical behaviours are; nesting and resource guarding as well as exhibiting behaviours that are out of the ordinary or unusual for the dog.  A phantom pregnancy occurs when  hormone changes in the body can trick the body into thinking it is pregnant. It is important we do not carry out the spay whilst this is happening as permanent behavioural changes can occur.  We also check to see if there is any milk production as this can be another sign.

To find our more about Callie’s neutering experience check back on 9th December.  In the meantime, if you have any concerns about the health of your pet, contact the client care team on PetsApp or call 01772 639800 OR 01253 766352

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare #pethealthplan

Fear Free – what can you do?

Today we’re looking at how you as an owner can help make your pet’s visit to the vet #fearfree.  Take a look at this short film HERE which gives some great hints and tips on how to prepare your pet for a visit.  There’s also lots of other resources and support for owners HERE to help learn more about their pet and how to help them in the home.  

One thing you can do as a dog owner is to visit the site often without actually having an appointment.  Due to the COVID restrictions, entering the building wouldn’t be an option but wandering around the grounds and letting them sniff will help them to become familiar with the sites, sounds and smells and associating the visit with this rather than an examination or treatment.

When COVID restrictions lift further, bringing them inside the building when they don’t have an appointment to say hello to the staff and getting a treat will further enhance the positive association they can develop towards visits.

If you have any concerns about the health or behavior of your pet, contact the client care team on PetsApp or by calling 01772 639800 OR 01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway #fearfree

What is #fearfree? The benefit for pets

Last week we touched on the principles of #fearfree. 

Here is a great example of #fearfree principles in action.  This is Benji who came in for a nail clip.  Benji is a lovely boy but he gets very cross when he is handled.  This is because he becomes anxious and stressed when he comes to the vets which makes it difficult for the team to treat him. 

Prior to his visit, his owner had given him a dose of an anti-anxiety medication prescribed by a vet which will have an effect before he arrives.  This makes him calmer and easier to handle.  It also makes the visit quicker and nicer for him, his owner AND the team. 

Find out more

As you can see, with minimal handling as well as a tasty treat, his nails are clipped in a jiffy! To find out more about #fearfree visit the website HERE

Although not currently subscribed to the scheme, we have already implemented MANY of the principles the scheme advocates to improve a veterinary visit for both cats AND dogs.  For example:

  • Having an owner muzzle their dog instead of a vet.
  • Use of colour coded kennel cards to advise staff of temperament. 
  • Staff using their “canine communication” skills to observe a dog’s mood before handling or undertaking an examination.
  • The use of a mild sedatives before a visit, prescribed by a vet.
  • Allowing a cat to remain in their cat box during an examination.
  • Use of treats to distract and pet during routine treatments such as nails clips.

These and many more processes makes for a much calmer and more pleasant experience for the pet AND much safer for the owners and the team.  Stress and fear can also affect clinical measurements too such as blood pressure or heart rate so a calmer pet gives a more accurate reading too!

Contact the Client Care Team if you have any concerns about the health of your pet or their behaviour.  You can do this via PetsApp or by calling 01772 639800 OR 01253 766352.

 #rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway #fearfree

What “Fear Free” means for your pet


Many of you know that we are a “Cat Friendly” veterinary practice – learn more about how we support cats.  Learn more about Cat Friendly Clinic accreditation HERE

We understand that some cats can find a visit to the vets very stressful and frightening.  This can also be a barrier for owners who are reluctant to bring them regularly because they get so stressed.  We have many, well established procedures and processes in place as part of the status that helps to reduce the stress of a visit for our feline patients and it works really well!

What perhaps owners might not know is that many dogs ALSO find a visit to the vets a very stressful and frightening experience.  The sad part is that it often goes unnoticed and that’s usually due to us humans not being the best at reading a dog’s body language. 

Dog's face poking out of a blanket

Thankfully, our skilled and knowledgeable team are pretty fluent in “dog” and can spot the subtle signs of stress and fear quite easily.  Hayley, has led the way for a “Fear Free” approach to dog health care. Although we are not currently subscribed to the scheme, we have already implemented MANY of the principles it advocates. This improves the visit experience for both cats AND dogs.  To find out more about Fear Free, visit the website.

The team are looking to work towards gaining the “Fear Free Veterinary Certification Programme FFVCP.”  To find out what we are aiming to achieve, watch this short YouTube footage of what this could mean for your pet.

Stay tuned over the next few days for more on #fearfree. Find out how you, as an owner, can contribute to the process of making a visit for your pet less frightening and stressful.

Contact the Client Care Team if you have any concerns about the health of your pet or their behaviour.  You can do this via PetsApp or by calling 01772 639800 OR 01253 766352.

 #rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway #fearfree

Laura Underwood – PgCertDerm BSc BVSc MRCVS

Laura has worked at Rowan for 7 years and as many of you know, has been directing her specialist field in dermatology over the last few years.  This began with undertaking the General Practitioner Certificate in Dermatology.  This involved attending lectures, journal clubs and practical workshops.  She passed an exam along with submitting a portfolio of work which contained her own research in the field of dermatology.

Learn more about dermatology at Rowan Vets

We’re really excited to say that she has also passed her Advanced Practitioner qualification, a Post Graduate Degree and is currently in the process of applying for Advanced Practitioner (AP) status with the RCVS.  This status means she will appear on an approved list of Aps and be one of only 12 in the UK!!!

An AP is a veterinarian who is accredited to have knowledge and expertise in a particular field and are dedicated to keeping up to date in that field.

Laura has built up a great client base to deal with skin issues that are uncomfortable for the patient and often difficult to diagnose and get under control. 

This new qualification allows Laura to offer a referral service and is currently only available to our clients due to the high demand.

Laura LOVEs working with challenging cases, especially ear cases.  She loves having a great relationship with clients and their pets and always delivers high quality care in a friendly atmosphere.  She prides herself on listening to the clients so that she can tailor the care needed for each pet and budget.

The cases that fall under dermatology referral are:

  • Itchy pets
  • Lumps and bumps
  • Wound management
  • Any changes to the skin, nails or anal sacs
  • Hormonal diseases, such as Cushings, hypothyroidism etc
  • Ear disease including recurrent ear infections.

If you’re a client and have any concerns about the skin health of your pet, contact the client care team via PetsApp or call 01772 639800 OR 01253 766352

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare

CAM – The Big Walk 2021!

If you have an arthritic dog you’ll know how important it is to manage the pain often associated with the disease.

This month the people at Canine Arthritis Management are running their #bigwalk2021.  This is a month long virtual adventure for owners to learn more about arthritis. It’s also to celebrate those dogs who suffer from the condition. Head over to their website HERE for more information and sign up for as little as £10.  There will be access to discount codes, competitions, videos and hints and tips on arthritis and you’ll be invited to join an exclusive Facebook group where you will find support from a community of other arthritic dog owners.

Learn about the Pain Clinic we run for arthritic pets

If you have any concerns about the health of your pet, contact the client care team on PetsApp or call 01772 639800 OR 01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare #healthypets #pethealthplan

Welcome Caitlin! RVN in waiting

The second newest member of the nursing team to join us in May is Caitlin.  Caitlin is coming to the end of her RVN training and is due to qualify in the next few months. 

Caitlin has worked in many veterinary practices as part of her training.  She was offered a role here at Rowan in anticipation of her soon to be qualified status, bringing the total number of qualified Registered Veterinary nurses at Rowan to 6!

Caitlin has a particular interest in dog behaviour and has a 5 year old dog of her own.

We wish Caitlin the very best of luck with her studies and look forward to working with her in her new career as an RVN!

Our nursing team have a wealth of knowledge and experience.  If you have any questions about the health of your pet, call the client care team on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday

Welcome! Becca RVN

We have welcomed new members to the nursing team this year.  The first is Becca who joined us in May 2021. Becca completed much of her RVN practical training here at Rowan, even during COVID.  As such, we know her well and have been so impressed with her dedication to training and her work ethic that we offered her a job when she qualified in June!

Becca took the degree route to becoming a veterinary nurse, which involved 3 years at University doing both theory and placement, the majority of which she completed at Rowan.  She’s always wanted to work in the veterinary industry, choosing to become a veterinary nurse because she absolutely loves animals and knew how rewarding the job could be!

She’s had pets all of her life and couldn’t think of a better job.   She currently has a very naughty Jack Russell and 2 cats who take up her spare time out of work.  Becca received the news that she had qualified at the end of July so is now able to proudly wear her RVN “greens”!

We are so looking forward to watching her flourish into a fantastic nursing practitioner and wish her all the very best in her career.  Well done Becca!

Our nursing team have a wealth of knowledge.  The standards of care are set, maintained and driven by our head nurse Hayley.  We are hoping to develop more nursing clinics in the future so our lovely patients can benefit from this expertise. 

If you have any concerns about the health of your pet, call the client care team on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday

Prevention is better than cure!

We are VERY #excited to share that we will be launching our very first Pet Health Club!  We’ve listened to the feedback of our clients who have told us that they want to be able to budget each month for the routine preventative care of their pets. 

Join our Pet Health Club

As a member of the Rowan Pet Health Club you will benefit from discounted vaccination, flea and worm treatment as well as other member benefits.  You will save 30% across the year on these products AND be able to spread the cost.  This is NOT and insurance policy.  This is a way to help spread the cost of preventative care AND get a great discount at the same time.    

That’s not all!  There will be further discounts on other products and services throughout the year that will only be available to members and you can save 50% off microchipping and 50% off the Kennel Cough vaccination (for dogs).

We are aiming to launch the Pet Health Club in September.  We are currently in the process of setting up our systems to manage the health club plans and train all our lovely staff who will be able to answer any questions you might have and help you get signed up!  Plans will start from as little as £13.71 per month so follow our Facebook page to keep up to date with progress.

For any other pet health issues, please call the client care team on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday

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