COVID-19 (Coronavirus) – an update for our clients.

Is my pet overweight?

Today is #petobesityawarenessday.  Part of a healthy lifestyle for your pet is making sure that their weight is where it should be.  Excess weight can have a big effect on your pet’s health.  It can affect their kidney’s their joints and even their ability to move and exercise as they should.

Here at Rowan we offer weight clinics run by our Registered Veterinary Nurses (RVNs).  Clinics are held at both our Hillock Lane practice and our Blackpool branch.

How do I access support?

You can access these weight clinics in a couple of ways.  A vet might want to offer support to an owner during the routine annual booster health check.  They can refer a patient to an RVN in the first instance. They can put together a bespoke programme to help with any kind of weight issue.  The vet may also refer your pet if they have gained weight after neutering. This is a common issue after this type of procedure.

Owners can also self-refer if they think their pet has any kind of weight issue. An owner can also self-refer if they have a puppy or kitten and want some support in the first year of life to make sure they get a good nutritional start in life.  Weight clinics are a great way to socialise a new puppy or kitten too.  It is a non-intrusive visit where they will only be weighed and measured (and probably cuddled a lot too) so associating visits with something pleasant and exciting.


To find out more about your pet and their weight, visit the PDSA website HERE for dogs and HERE for cats.

You can also download a leaflet from the PDSA here, which is a comprehensive guide for owners to identify if their dog is a healthy shape, is overweight or underweight, tips on eating well, ideas for play and exercise and how to keep treats healthy and much, much more!

The clinics can also offer preventative support; for example if your pet has undergone surgery and needs to cage rest, adjustments to their diet might be needed so ensure they maintain an ideal weight.

If you have any concerns about your pet’s weight, get in touch with our Client Care team via PetsApp or by phone.


#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #goldstandardpetcare #healthypets #pethealthplan

Routine parasite control under control

There are so many parasites to consider; fleas, ticks, tapeworm, heartworm, lungworm, the list goes on!  It can be a lot to think about, remember, and budget for.  To help owners with the routine care of their pet, we launched our very first Pet Health Club in September for registered clients.  We have had a fantastic response with well over 120 owners signing up in the first month!

For a monthly subscription of £13.71 per month for cats and FROM £14.44 for dogs, you will get your pet’s annual vaccination, full health check, plus their flea, worm and tick treatments!

You also save 30% off the total cost of the products by being on the plan compared to what it would cost outside of the plan.

That’s not all; as a plan member you will also get 50% off Contagious Canine Cough vaccine (Kennel Cough) and 50% off a microchip.

Visit our Pet Health Club page to sign up online.

If you have any concerns about parasites or vaccinations and your pet, get in touch with our Client Care team via PetsApp or by phone.

THIS IS NOT AN INSURANCE PLAN but a way of spreading the cost of preventative healthcare products.  If you cancel the plan, we reserve the right to charge you up to the value of any products/discounts received.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #goldstandardpetcare #healthypets #pethealthplan

Fear Free – what can you do?

Today we’re looking at how you as an owner can help make your pet’s visit to the vet #fearfree.  Take a look at this short film HERE which gives some great hints and tips on how to prepare your pet for a visit.  There’s also lots of other resources and support for owners HERE to help learn more about their pet and how to help them in the home.  

One thing you can do as a dog owner is to visit the site often without actually having an appointment.  Due to the COVID restrictions, entering the building wouldn’t be an option but wandering around the grounds and letting them sniff will help them to become familiar with the sites, sounds and smells and associating the visit with this rather than an examination or treatment.

When COVID restrictions lift further, bringing them inside the building when they don’t have an appointment to say hello to the staff and getting a treat will further enhance the positive association they can develop towards visits.

If you have any concerns about the health or behavior of your pet, contact the client care team on PetsApp or by calling 01772 639800 OR 01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway #fearfree

What is #fearfree? The benefit for pets

Last week we touched on the principles of #fearfree. 

Here is a great example of #fearfree principles in action.  This is Benji who came in for a nail clip.  Benji is a lovely boy but he gets very cross when he is handled.  This is because he becomes anxious and stressed when he comes to the vets which makes it difficult for the team to treat him. 

Prior to his visit, his owner had given him a dose of an anti-anxiety medication prescribed by a vet which will have an effect before he arrives.  This makes him calmer and easier to handle.  It also makes the visit quicker and nicer for him, his owner AND the team. 

Find out more

As you can see, with minimal handling as well as a tasty treat, his nails are clipped in a jiffy! To find out more about #fearfree visit the website HERE

Although not currently subscribed to the scheme, we have already implemented MANY of the principles the scheme advocates to improve a veterinary visit for both cats AND dogs.  For example:

  • Having an owner muzzle their dog instead of a vet.
  • Use of colour coded kennel cards to advise staff of temperament. 
  • Staff using their “canine communication” skills to observe a dog’s mood before handling or undertaking an examination.
  • The use of a mild sedatives before a visit, prescribed by a vet.
  • Allowing a cat to remain in their cat box during an examination.
  • Use of treats to distract and pet during routine treatments such as nails clips.

These and many more processes makes for a much calmer and more pleasant experience for the pet AND much safer for the owners and the team.  Stress and fear can also affect clinical measurements too such as blood pressure or heart rate so a calmer pet gives a more accurate reading too!

Contact the Client Care Team if you have any concerns about the health of your pet or their behaviour.  You can do this via PetsApp or by calling 01772 639800 OR 01253 766352.

 #rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway #fearfree

What “Fear Free” means for your pet


Many of you know that we are a “Cat Friendly” veterinary practice – learn more about how we support cats.  Learn more about Cat Friendly Clinic accreditation HERE

We understand that some cats can find a visit to the vets very stressful and frightening.  This can also be a barrier for owners who are reluctant to bring them regularly because they get so stressed.  We have many, well established procedures and processes in place as part of the status that helps to reduce the stress of a visit for our feline patients and it works really well!

What perhaps owners might not know is that many dogs ALSO find a visit to the vets a very stressful and frightening experience.  The sad part is that it often goes unnoticed and that’s usually due to us humans not being the best at reading a dog’s body language. 

Dog's face poking out of a blanket

Thankfully, our skilled and knowledgeable team are pretty fluent in “dog” and can spot the subtle signs of stress and fear quite easily.  Hayley, has led the way for a “Fear Free” approach to dog health care. Although we are not currently subscribed to the scheme, we have already implemented MANY of the principles it advocates. This improves the visit experience for both cats AND dogs.  To find out more about Fear Free, visit the website.

The team are looking to work towards gaining the “Fear Free Veterinary Certification Programme FFVCP.”  To find out what we are aiming to achieve, watch this short YouTube footage of what this could mean for your pet.

Stay tuned over the next few days for more on #fearfree. Find out how you, as an owner, can contribute to the process of making a visit for your pet less frightening and stressful.

Contact the Client Care Team if you have any concerns about the health of your pet or their behaviour.  You can do this via PetsApp or by calling 01772 639800 OR 01253 766352.

 #rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway #fearfree

Can you tell if your cat is stressed?

Behaviour in cats as a result of stress, is often missed. It’s usually only noticed when it begins to affect us humans. For example, a stressed cat might over-groom. This might seem “normal” so might not be noticed or impact an owner directly.  However, if a cat begins to urinate in the home or tear up the furniture, owners notice! They don’t want this kind of behaviour so look to seek help at this point.

Cat’s bond more closely with their environment so it’s really important to get the home environment right.  Anything that isn’t quite right will cause your cat stress which can result in these unwanted behaviours.

Book a cat consultation

Download our information leaflet on Stressed Cats to find out more about what stresses a cat and what kind of behaviour your cat might present as a result.

Pheromone products can help. We have a great special offer available to our clients on a new and improved pheromone diffuser product. It spreads “happy” messages around your home helping to de-stress your cat.  With every purchase of a this new diffuser starter kit you get a FREE refill worth £32.69!  If you would like to take advantage of this offer, click the link HERE

If you have any concerns about your cat’s behaviour or their health in general, contact the client care team on PetsApp or 01772 639800/01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway

How do I tell if my cat is in pain?

Every cat lover should ensure their pet stays in peak condition and the best way to achieve that, in our opinion, is with regular check-ups. If your cat hasn’t seen a vet for a while, why not book an appointment.

Make an appointment for a cat check-up

However, regular healthcare will only go so far. From time-to-time cats, like the rest of us, may have an accident, feel under the weather, or begin to feel their age as common long-term conditions like arthritis set in. It’s because of this that many cat owners ask our experienced Vets how they can tell if their pet in pain.


How to tell if your cat is in pain

Assuming their day-to-day healthcare needs are being met, here’s a list of the top six behaviours every cat owner should be on the lookout for:

  • Vocalisation – If you notice your cat meowing or purring more than normal then you should keep a closer eye on them.
  • Reduced appetite – A change in feeding habits is another early sign that something has changed.
  • Changes in daily habits – Look out for you cat becoming withdrawn, hiding away and/or stopping grooming as well as changes in their toileting habits.
  • Altered activities – If your cat is pacing, restless and can’t settle in a comfortable position or wants to play less than normal. See if you can also spot any of the other behaviours on this list.
  • Uncharacteristic aggression – Your, usually friendly cat may growl, hiss or lash out when handled.
  • Abnormal posture – A cat in pain may avoid putting weight on sore limbs causing an unusual stance.

Basically, you’re looking out for any changes in daily habits, but you have to look carefully as some cats are good at hiding injury and pain – a hang up from when wild cats needed to show predators how strong they were.


What you should do now

Again, assuming they are checked regularly by a Vet, your best option is to get familiar with the way your cat behaves. Then if you spot one of the abnormal behaviours above, keep a closer eye on them. If that behaviour gets worse or if you begin to identify other behaviours on the list, that’s the point at which you should be contacting us. Tell us what’s changed and we’ll advise if you should pop in for a check-up.

Book a cat check-up

Multi-cat households

Did you know that unwanted cat behaviours can be caused by having more than one cat in the home?  It’s a myth that cats get on.  They generally don’t and if you’re not seeing any obvious issues it’s likely that your cats are just tolerating each other.

Here’s a quick quiz to see if your cat is being friendly or wanting a fight!

You could already be experiencing unwanted behaviours from your cat as a result of tensions in the home.  Scratching the furniture or urinating indoors, outside of a litter tray, are all signs that your cat is stressed and it might be because they just don’t like their feline house mate!

Cat’s bond with their environment so there are ways in which owners can help improve their cat’s home life.  One of these ways is with the use of “happy pheromones”.  By using a plug-in, which emits these happy signals, it can improve how your cat feels.  It can make them less stressed and less likely to act out these unwanted behaviours.   It might even help your cats get along a little better!

We have a great special offer available to our clients on a new and improved pheromone diffuser product.  With every purchase of a diffuser starter kit you get a free refill worth £32.69!  If you would like to take advantage of this offer, click the link HERE

If you have any concerns about your cat’s behaviour or their health in general, contact the client care team on PetsApp or 01772 639800/01253 766352.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #photooftheday #instagood #nofilter #picoftheday #love #healthypets #goldstandardpetcare  #feliway

Prevention is better than cure!

We are VERY #excited to share that we will be launching our very first Pet Health Club!  We’ve listened to the feedback of our clients who have told us that they want to be able to budget each month for the routine preventative care of their pets. 

Join our Pet Health Club

As a member of the Rowan Pet Health Club you will benefit from discounted vaccination, flea and worm treatment as well as other member benefits.  You will save 30% across the year on these products AND be able to spread the cost.  This is NOT and insurance policy.  This is a way to help spread the cost of preventative care AND get a great discount at the same time.    

That’s not all!  There will be further discounts on other products and services throughout the year that will only be available to members and you can save 50% off microchipping and 50% off the Kennel Cough vaccination (for dogs).

We are aiming to launch the Pet Health Club in September.  We are currently in the process of setting up our systems to manage the health club plans and train all our lovely staff who will be able to answer any questions you might have and help you get signed up!  Plans will start from as little as £13.71 per month so follow our Facebook page to keep up to date with progress.

For any other pet health issues, please call the client care team on 01772 639800 OR 01253 766352 or open a chat on PetsApp.

#rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday

Do you have a stressed out cat?

Just like humans, cats can suffer from stress and anxiety. 

Unlike dogs, they bond with their environment rather than their humans! 

If you have a stressed cat, there are lots of things an owner can do to help. Some small changes to your cat’s environment can help your cat become less stressed and much happier. One of these ways is with the use of pheromones.  Pheromones are natural messages animals use to communicate with the world around them. 

What are these messages?

  • Happy messages – when your cat is happy, they will mark their territory as familiar by rubbing their face against corners, furniture, people or other cats at home.  By doing this, they release happy messages.  These messages provide reassurance for your cat.
  • Harmony messages – After a mother cat gives birth, she sends harmony messages to her kittens.  These messages, released in the mammary zone, are naturally appeasing and ensure harmony between the kittens.
  • Territory messages – cats are territorial by nature.  They like to feel in control of their territory and have their own way of telling other cats “this is mine”!  They scratch in visible places leaving marks and territory messages which come from their paws.

You can find out more HERE about the pheromone messages your cat spreads around your home, but how do you know if your cat is happy or not?  Find out more HERE about the signs and behaviours of an unhappy cat.

What can I do to help?

Feliway have released a new pheromone product which replicates these hormone messages.  The plug diffuser system simply plugs into a socket in your home in the place where your cat spends most of its time.  For anxious or stressed cats, the release of these pheromones in your home will help to calm and reassure your cat. 

Here’s a great short video explaining how to use and place the product. 

There’s also a great introductory offer on the product here at Rowan.  With every purchase of a Feliway Optimum Diffuser pack, receive a FREE refill worth £32.68!!!

If you’d like to take advantage of this offer, open a chat on PetsApp where you can order, pay and arrange to collect all in one go!  Download the app by clicking the relevant link below: – Hillock Lane – Whitegate Drive

Contact the client care team if you have any concerns about the health of your cat. rowanvets #vetsinpreston #vetsinblackpool #vetsinlytham #vetsinkirkham #vetsinwarton #vetsinfreckelton #healthypets #goldstandardpetcare  #photooftheday #instagood #nofilter #picoftheday #love #happypets #happycat #feliwayoptimum #catsandstress

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